Privacy Policy

Benjamin Henry Ltd ("we", "our" or "us") is committed to protecting your privacy & handling your personal information in accordance with UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) & the Data Protection Act 2018.

Who We Are

Benjamin Henry Ltd provides bespoke construction, renovation, heritage restoration & joinery services throughout Somerset, Devon & the South West.

If you have any questions about this Privacy Policy, please contact us using the details below.

What Information We Collect

We may collect the following information when you contact us through our website or by email or telephone:

• Your name
• Email address
• Telephone number
• Property address (where relevant to your enquiry)
• Any information you choose to include in your message

We do not knowingly collect personal information from children under the age of 16.

How We Use Your Information

We use your information to:

• Respond to your enquiries
• Arrange appointments or site visits
• Prepare quotations
• Communicate with you regarding your project
• Meet our legal, contractual & regulatory obligations
• Improve our customer service

We only process your personal information where we have a lawful basis to do so.

Sharing Your Information

We do not sell, rent or trade your personal information.

We may share your information with trusted third parties where necessary to provide our services, including professional advisers, suppliers or subcontractors working on your project, or where required by law.

Cookies

Our website is not intended to use non-essential cookies for advertising, analytics or marketing purposes.

Where essential cookies are required for the secure operation or functionality of the website, these may be used without your consent as permitted under applicable law.

Should we introduce analytics or marketing cookies in the future, this Privacy Policy will be updated and, where required, your consent will be requested.

Data Security

We take appropriate technical & organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected, to comply with legal obligations, or to resolve disputes.

Your Rights

Under UK data protection law, you have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your information where appropriate.
• Request restriction of processing.
• Object to certain processing.
• Request transfer of your personal information where applicable.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your personal information has been handled incorrectly.

For more information visit www.ico.org.uk.

Contact Us

Benjamin Henry Ltd

Email: admin@benjaminhenry.co.uk
Telephone: 01823 412701
Website: www.benjaminhenry.co.uk

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page together with the revised date.